Effective Date: [10/04/2025]

Last Updated: [10/04/2025]

At Core300 Tamworth (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our gym, use our app, or engage with our website and services.

1. Information We Collect
a. Information you provide to us directly:
– Full name, contact details (address, phone number, email)
– Emergency contact information
– Health and fitness-related details (e.g. PAR-Q responses, training goals)
– Payment details for memberships and services

b. Information collected automatically:
– Booking and attendance history via our app
– Website usage data (through cookies and analytics tools)

2. How We Use Your Information
Your information may be used to:
– Manage your membership and class bookings
– Provide a tailored and safe fitness experience
– Communicate important updates, news and offers
– Process payments and renewals
– Improve our services and facilities

3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third-party providers solely for the purpose of:
– Secure payment processing (e.g. GoCardless, Stripe)
– Class scheduling and gym management systems
– Email communications and notifications

All third parties we work with are required to comply with data protection legislation and act in accordance with our instructions.

4. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, and to comply with legal or regulatory obligations.

5. Your Rights
Under UK data protection law, you have the right to:
– Request access to the personal information we hold about you
– Request correction of inaccurate or incomplete data
– Request deletion of your personal data where applicable
– Withdraw consent where processing is based on consent
– Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly

To exercise any of your rights, please contact us at [email protected].

6. Data Security
We take appropriate security measures to protect your personal data, including encryption, password protection, and secure payment gateways. Staff handling personal information are trained in data protection best practice.

7. Cookies
Our website may use cookies to enhance user experience and collect anonymous usage data. You can adjust your cookie preferences at any time through your browser settings.

8. Children’s Privacy
Core300 services are intended for individuals aged 16 and over. For our “Mini Core300” children’s classes, we collect only the necessary information with explicit consent from a parent or legal guardian.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated via email, our app, or on our website.

10. Contact Us
If you have any questions about this policy or how we use your information, please get in touch:
Core300 Tamworth
Unit 7, Ariane,
Lichfield Road Industrial Estate,
Tamworth, England,
B79 7XF
Email: [email protected]